Welcome to LCG Inspirations Ltd. We value your business and aim to provide the best possible service. Please read our Refund and Returns Policy carefully.
1. Introduction
At LCG Inspirations Ltd, we are committed to ensuring customer satisfaction. If you have any questions or concerns about our policy, please do not hesitate to contact us at office@lcginspirations.co.uk.
2. Refund Policy
Eligibility for Refunds
- Service Sessions: Refunds can only be processed if the client cancels the session at least 48 hours before the scheduled time.
- Completed Sessions: No refunds will be issued once the client has attended and completed the session.
How to Request a Refund
- Email us at office@lcginspirations.co.uk with your order details and the reason for the refund request.
- We will review your request and respond within 2-3 business days.
Refund Processing
- Approved refunds will be processed within 7 business days.
- Refunds will be made via the original method of payment.
3. Rescheduling Policy
- Clients may reschedule their session up to 24 hours before the scheduled time without any additional charges.
- To reschedule, please contact us at office@lcginspirations.co.uk or call us at 02033408497.
4. Contact Information
For any questions or further assistance, please contact us at:
LCG Inspirations Ltd
Email: office@lcginspirations.co.uk
Website: www.lcginspirations.co.uk